Información general
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There is support available inside the app
For Android and iOS apps there is in app Help available. Contact us directly inside the app to get the best support. iPhone ...
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¿Cómo llevo mis entrenamientos a este teléfono?
Cuando desee llevar sus entrenamientos a un nuevo teléfono, inicie sesión en la misma cuenta con el nuevo teléfono. Los...
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No puedo acceder a mi cuenta. ¿Qué debo hacer?
Si no puede iniciar sesión, restablezca su contraseña en la página de inicio de sesión de la aplicación. O haga clic aquí para obtener una...
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How can I edit notification settings? (Android)
You can edit Notifications in app settings > Notifications If you have Android 7.0 or older You can manage all notifications there.If yo...
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Where can I edit notification settings? (iPhone)
To edit notification settings go toProfileSettingsNotifications
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Is my Android phone compatible?
If your phone runs on Android 5.0 Lollipop API level 21 or higher, it is compatible with the latest versions.Older Android phones can still ...
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How to edit workout visibility? (iPhone)
In the iPhone app:Open the desired workout, tap Edit, and adjust Visiblility to your preferred setting.Bulk editing is not currently possibl...
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How to sync unsynced workouts?
If you have problems to sync your workouts to our web service, please check that you:1) Have a working internet connection2) Swipe down from...
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Los idiomas soportados (Android)
La aplicación está disponible actualmente en Inglés, alemán, francés, español, italiano, portugu&e...
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How to change measurement units? (Meters/Miles)
To change measurement unitsGo to app Settings (bottom bar)GENERAL - Unit systemFor Miles choose ImperialFor Meters choose Metric
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How to edit starting day of the week? (Android)
The app follows your phone region settings. Region is connected to the phone language.You need to have a region in your phone settings that ...
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Why my workouts don't synchronise to website? (Windows Phone, Symbian)
We have been doing security updates and this process has caused our older apps to be no longer compliant. This applies to all other platform...
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Facebook connection and sharing
If you haven't signed in with your Facebook account for few months the sign in token will expire (in about 60 days) and you will have to go ...
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How to edit the starting day of the week? (iPhone)
For the week rythm the app follows your phones regional settings. You need to have a region in your phone settings that supports your prefer...
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Heart Rate Zones explained
The Heart Rate Zones are fixed and they are not editable. The Heart rate zones are calculated based on your maximum heart rate.Peak performa...
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How to modify audio feedback? Siri
Sports Tracker uses Siri for voice audio feedback.To modify the Siri settings go to: 1. Phone settings - Siri& Search (eg. you can choos...
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¿Qué tipos de actividad están disponibles?
Acuatlón Aeróbic Animadoras Artes marciales Atletismo Bádminton Baile Baloncesto Balonmano Béisbol Bic...
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Routes in iPhone app
Starting with Sports Tracker version 4.5.0 we have added new feature. Now you can e.g. create routes, follow, import and export them.Create ...
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How to edit workout visibility? (Android)
If your workouts are public anyone can comment and like them. To edit visibility in the Android app:Open the desired workout and adjust Shar...
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Somebody I don't know liked my workout?
If your workouts are public anyone can comment and like them. If this is not what you intendedCheck the visibility of that workout and chang...
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