How to start a workout? (Android)

The start button is on the low part in the middle of the home screen.Choose an activity type and enable e.g. Audio feedback or Autopause be...

Why does tracking stop in the middle of the workout? (Android)

Check from Sports Tracker Settings if there is some suggestions.Unfortunately most Android phones have their own Battery saving mechanism to...

How to improve tracking? (iPhone)

To improve tracking accuracy, please check a couple things first:* You have the latest app version installed * You have approved Location Se...

How do I get step count to appear in workouts? (Android)

Step count is supported on Android 4.4 and above if the phone has a step counter sensor. Steps will be automatically shown on activity types...

How do I edit or delete an activity? (iPhone)

To edit an activity:Open the desired workoutTap Edit on the top rightEdit SaveTo delete an activity:• Scroll down in Edit view and find &quo...

How to enable Audio feedback? (Android)

You can enable the audio feedback in new Activity page.Language settings are determined by your phone’s chosen language. Currently our app i...

How to enable Voice feedback? (iPhone)

You can edit your voice feedback settings on the bottom bar of the workout view

How do I edit or delete my workout? (Android)

Before editing a workout, check your diary to be sure that “not synch” does not appear on the workout. If you edit before the workout has be...

Why am I seeing Pace (min/km) / Speed (km/h)?

The diary shows average pace or average speed regarding which was active on your last workout of that type.  To change Pace to speed an...

How to edit workout view? (Android)

You can edit the workout view by pressing a info tile in the workout and a list of option will pop out.

Where is the stop button? (Android)

Did you activate the screen lock by accident? Does the screen look like in the picture below? To disable screen lock you need to swipe to t...

Sharing workouts (Android)

When you have a workout with a picture you can share the workout in social media, text message, email, you name it.Open the workout and open...

Sharing an activity (iPhone)

All sharing can be done by going to the wanted activity and tapping the share icon.More information you can find in our blog

Can I use Maps offline? (Android)

You can save the maps to your phone cache as offline maps. To do this you need to open the map in app and zoom in where you want to tra...

Is it possible to recover unsaved/deleted workout?

If you can't go back to that workout and the "start" button doesn't open that preferred workout, then unfortunately it is not pos...

How to edit workout view? (iPhone)

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Is my workout too long?

If you have a very long workout with lots of data, it's possible that the app/phone recourses are not able to proses that workout. This may ...

Who can see my activities?

When saving your activity you can choose the visiblilityPublicAnyone can see your workout. The workout is eligible for public recognition li...

How to start a workout? (iPhone)

The start button is on the low part in the middle of the feed screen.Choose an activity type and enable e.g. Voice feedback or Autopause fr...

How to customise the workout view? (iPhone)

You can customise what you see during the workout

How to customise the workout view? (Android)

To change between pace and speed you need to tap once the info tile.To choose something else for that spot press that individual spot for fe...

How to activate GPS?

To activate your GPS-Go to Google Maps settings and find location source, switch it to device only. -Go somewhere where there is clear sky v...