There is support available inside the app

For Android and iOS apps there is in app Help available. Contact us directly inside the app to get the best support. iPhone ...

How do I get my workouts to my phone?

When you want to get your workouts to a new phone, login to the same account with the new phone. The workouts will sync automatically to the...

I can’t access my account. What do I do?

If you can’t log in, please reset your password on the login page of the app. Or Click here to get a new password You will receive an ema...

How can I edit notification settings? (Android)

You can edit Notifications in app settings > Notifications If you have Android 7.0 or older You can manage all notifications there.If yo...

Where can I edit notification settings? (iPhone)

To edit notification settings go toProfileSettingsNotifications

Is my Android phone compatible?

If your phone runs on Android 5.0 Lollipop API level 21 or higher, it is compatible with the latest versions.Older Android phones can still ...

How to edit workout visibility? (iPhone)

In the iPhone app:Open the desired workout, tap Edit, and adjust Visiblility to your preferred setting.Bulk editing is not currently possibl...

How to sync unsynced workouts?

If you have problems to sync your workouts to our web service, please check that you:1) Have a working internet connection2) Swipe down from...

Is my language supported?

Sports Tracker is currently available in English, German, French, Spanish, Italian, Portuguese, Finnish, Swedish, Norwegian, Danish, Dutch, ...

How to change measurement units? (Meters/Miles)

To change measurement unitsGo to app Settings (bottom bar)GENERAL - Unit systemFor Miles choose ImperialFor Meters choose Metric

How to edit starting day of the week? (Android)

The app follows your phone region settings. Region is connected to the phone language.You need to have a region in your phone settings that ...

Why my workouts don't synchronise to website? (Windows Phone, Symbian)

We have been doing security updates and this process has caused our older apps to be no longer compliant. This applies to all other platform...

Facebook connection and sharing

If you haven't signed in with your Facebook account for few months the sign in token will expire (in about 60 days) and you will have to go ...

How to edit the starting day of the week? (iPhone)

For the week rythm the app follows your phones regional settings. You need to have a region in your phone settings that supports your prefer...

Heart Rate Zones explained

The Heart Rate Zones are fixed and they are not editable. The Heart rate zones are calculated based on your maximum heart rate.Peak performa...

How to modify audio feedback? Siri

Sports Tracker uses Siri for voice audio feedback.To modify the Siri settings go to: 1. Phone settings - Siri& Search (eg. you can choos...

Which Activity types are available?

ADVENTURE RACINGAEROBICSALPINE SKIING / DOWNHILL SKIINGAMERICAN FOOTBALLAQUATHLONBADMINTONBALL GAMESBASEBALLBASKETBALLBOWLINGBOXINGCANOEINGC...

Routes in iPhone app

Starting with Sports Tracker version 4.5.0 we have added new feature. Now you can e.g. create routes, follow, import and export them.Create ...

How to edit workout visibility? (Android)

If your workouts are public anyone can comment and like them. To edit visibility in the Android app:Open the desired workout and adjust Shar...

Somebody I don't know liked my workout?

If your workouts are public anyone can comment and like them. If this is not what you intendedCheck the visibility of that workout and chang...